Laura Kirwan
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Reclaiming My Inbox; or Why My Website No Longer Has an Email Subscription Box

8/21/2015

6 Comments

 
The email list is marketing dogma. YOU MUST HAVE A LIST, they all say, IF YOU DON’T BUILD YOUR LIST, YOUR BUSINESS WILL FAIL!  

As an indie author, I hear over and over that developing an email list is an absolute necessity. That way I can cut out the middle man and sell directly to my readers. And I’ve been encouraged to give away free books or free stories to entice people to sign up.

As conventional wisdom goes, it seems valid. It seems like common sense. If you have their emails, you can contact your readers directly. It’s the ultimate targeted advertising. And you know they want to hear from you or they wouldn’t have signed up. 

But as intuitively correct as that sounds, as a consumer, I’m noticing something else. When I woke up this morning the unread emails in my inbox numbered over 160. That didn’t happen overnight, mind you, it was a couple of weeks of neglect, but for a variety of little reasons, I didn’t keep up with it. I meant to read them, but I never got around to it.

I’m not a promiscuous subscriber. But even taking a cautious approach to signing up for stuff has resulted in a wave of email I don’t have time to read. And it’s not spam. I’m either already a customer and got automatically signed up, or I voluntarily subscribed. 

Yes, I know, I just have to unsubscribe but inertia has prevented me. Until this morning, when I snapped, and, in hissy-fit mode, started unsubscribing. From everybody. Even people I thought I wanted to hear from. 

I’d been meaning to dump the newsletter pitch in my subscription sign up and change it to “get news about the next book.” As I tinkered with the copy, I found myself promising not to oversend and apologizing in advance for asking. When I realized I couldn’t figure out how to ask readers for their email addresses without pissing off the reader part of my brain, I deleted the whole damn thing,  

Is it only me? Does anyone else feel like your email is getting as bad as your snail mail—nothing but bills and people trying to sell you crap?

6 Comments
JoAnn Bradley
8/21/2015 09:41:05 am

I found the same thing. I used to have a couple of hundred unopened emails all the time. I didn't want to just delete them, because it might be something I wanted to read. Finally I just mass unsubscribed. I know I'm missing a few things I would have liked to read, but the lack of stress about my email is liberating. Life is better now.

Reply
Laura Kirwan link
8/21/2015 10:46:05 am

Thanks for confirming that this morning wasn't merely me having a "you kids, get off my lawn!" moment.

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Lindsay link
8/21/2015 12:43:54 pm

I only have a couple of authors whose lists I'm subscribed to, and I'm stoked to hear from them. I love their books. They entertain me.

The things you are talking about that keep your inbox stuffed are not from awesome people who entertain you and that you love. They're probably from businesses selling crap you ordered once or from authors you're watching but don't love. It's different for someone who adores your books. I promise. :)

Keep the list. Your readers want to hear from you. Really.

Reply
Laura Kirwan link
8/21/2015 03:10:49 pm

There's a few people in the deluge whose emails I always read and enjoy. I think my problem is that I don't have a coherent email strategy. I need to work on that.

Reply
Nooce Miller link
9/9/2015 09:12:48 am

I solved the problem by having several different emails. I have a "junk" email address that I use for all consumer spam type sign-ups. I have an author email that is for author and reading related stuff, and I also have a personal email that is only for family and close personal friends. That way I can see the personal emails I want to see on a daily basis without sorting through spam, and I can go through the author emails when time allows. The junk email gets the least attention; I only look at it when I want a coupon or something.

It's not pretty, but that's been my solution.

Reply
Laura Kirwan
9/9/2015 10:23:29 am

That's a good solution. You're way more organized than I am.

Reply

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